The RTM directors will post regular updates on the progress of the claim and other information here. We will also upload any related documents, so members can easily access information in one place. Please check the website regularly to stay informed, and if you have not yet joined the RTM, you can also sign up directly through the site.
Proposed NCQ Estate Management Framework and Directors Voting Methodology documents have been published.
In early October 2025, New Capital Quay RTM Company Limited formally served a claim notice seeking to acquire the Right to Manage the estate under the Commonhold and Leasehold Reform Act 2002.
On 12 November 2025, the freeholder, Roamquest Limited, responded by asserting that the claim was invalid on a number of technical grounds and simultaneously issued a statutory counter-notice disputing the RTM company’s entitlement.
Following this, on 12 December 2025, the RTM company’s solicitors replied in detail, addressing each point raised, explaining why the claim notice complies with the legislation, and inviting the freeholder to clarify or narrow its objections.
No further substantive response was received from the freeholder. In order to protect the RTM company’s statutory position and ensure the matter could be determined independently, an application was therefore made to the First-tier Tribunal in early January 2026, which has now formally acknowledged receipt of the application.
Documents:
Galliards counter-claim to our application for RTM
Our follow up letter Galliard has failed to reply to
application to the First Tier Tribunal
Note that Devonshires Solicitors are acting on behalf of Hyde Housing Association Limited in their capacity as a Director of New Capital Quay RTM Company Limited.
Proposed NCQ RTM Company Governance document published.
NCQ RTM Company Members WhatsApp group
There is a WhatsApp Group for members RTM chat, if you'd like to join you can do so via the link below.
NCQ RTM Company Members are invited to a General Meeting
Monday 17th November, 7:30pm
Meridian Adventure Play Centre, Thames Street, London SE10 9BX
(This is the local polling station near NCQ.)
At this meeting, the current directors intend to tender their resignations (and stand for re-election), giving approx. 60 days’ notice. This will allow any other members who wish to stand for election to put themselves forward as directors ahead of the first Annual General Meeting (AGM), the date of which will be confirmed at the GM and then communicated to members via email - the majority of the current directors intend to re-stand for election.
The process for members to nominate themselves for election, and the method of voting, will be explained at the general meeting.
In addition, we will discuss our current position with the RTM claim and next steps.
The meeting will be held in person and minutes will be taken. For those unable to attend but who wish to raise questions, please email them to rtmdirectorsncq@gmail.com by Wednesday 12th November and we will do our best to address all submitted questions during the meeting.
The minutes of the meeting will be made available on our website ( www.newcapitalquay.co.uk ) at the earliest opportunity.
RTM Claim Notice Served
The RTM claim notice has now been served to Roamquest, and the date for which they have to serve a counter claim is 16 November 2026. If no counter claim is served, the date for which the NCQ RTM company aquire the management of NCQ is 16 February 2026. If Roamquest serve a counter claim disputing the validity of the RTM claim, we will make an application to tribunal for decision to be made.
We are pleased to confirm that over 50% of leaseholders have now signed up, meaning we have achieved the majority required to move the RTM process forward. The next step is already underway: we have asked the freeholder to confirm leaseholder details, and they have up to 28 days to respond. Once this is complete, we will be able to formally submit the RTM claim. While the freeholder can either accept or challenge the claim, we are confident in the process we have followed.
